Thomas W Jackson (PhD, FBCS) is a Professor of Information and Knowledge Management and is the Director of the Centre for Information Management. He has over 15 years’ experience of research and industrial consultancy and secured over £5.3M from Research Councils. His research areas are Electronic Communication and Information Retrieval, and Applied and Theory based Knowledge Management, including his Natural Language Processing Email Knowledge Extraction system (EKE) that has the world’s best f-ranking measure. In addition to this, his EMOTIVE project holds the world’s best f-measure for fine grained emotion detection. He is on a number of editorial boards for international journals and reviews for many more and has published more than 130 papers in peer reviewed journals and conferences. He has given a number of invited keynote talks throughout the world. Funding sources for his research including EPSRC, Royal Society, Private (e.g. SAP), Public (e.g. Leicestershire Constabulary, The National Archives); KTPs and 3rd Sector (Amateur Swimming Association – predicting swimmer attendance) and won a number of prizes for his research, notable the research undertaken with Leicestershire Police and the implementation of Mobile Data Terminals in all Police Vehicles. He is currently working on the Robust Lifecycle Design and Health Monitoring for Fuel-Cell Extended Performance project and the Adaptive Informatics for Intelligent Manufacturing (AI2M) project. See Tom’s personal website or follow him on Twitter.